The Top Service Star next to a store's name is a sign of superlative quality.
It means that the store is participating in our Customer Rating Program, and that customers who have ordered from that store have given it the highest ratings.
Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings.
See what our customers write:
---I have ordered plants, fertilizers, herbs, seeds, growing aids, etc. from this vendor and many many other vendors. The Basement Shaman is in a class all their own. They treat their customers like family. Great customer service. Every merchant should run their business like they do. They are the first place I turn to when I need something. Most importantly, their plants are the strongest, healthiest, and packed and shipped with loving care.
---I must say, I have ordered from many different companies for related products and these guys (and gals) far surpass anyone out there in terms of quality of product and customer service. Product packaging is done with the utmost care & attention and email responses are always warm & courteous! I cant imagine another competitor out there that will ever come close to the expertise of The Basement Shaman. One last thing, I canít forget to mention their wonderful catalog which I think is extraordinarily creative. To The Basement Shaman, thanks again it is always a pleasure shopping at your store!
---First off, this site has stuff you will not find any where else. The prices are excellent, purchases always arrive quickly too. I have asked for advice and info on several occasions and they always reply promptly and with great helpful hints. I really cant say enough good things about Basement Shaman, I love the place,...I even browse the site when I have no Money! Speaking of Money, I dont think I have purchased anything without some sort of discount offered by these guys. Helpful, courteous, Intelligent shopping, in a nutshell. Site is arranged nicely and easy to navigate. Keep up the good work.
---I found their service to be excellent, the fastest I've ever seen, and the quality of their products is unmatched. I will definitely be a regular customer for them, also, their friendliness, and email response to all inquiries were unmatched, fast and courteous. Very professional, I couldn't ask for anything more from them. In short, they are Great!
---If you want plants that have been given a little extra TLC, then the Basement Shaman is who youd want to order from! Every time I have ordered a plant; it has been packaged beautifully and it is in the healthiest condition possible. Thanks again guys!
---Their products arrived from the USA quicker than orders I had placed with companies here in the UK at the same time. Due to their excellent service I have added them to the yahoo links page for our group (a rare honour indeed!)
---I was extremely pleased,not only with the quality and the efficient packing and shipping,but also with the excellent attention to detail and customer service. This was my second time buying from this merchant and I wouldnt hesitate to buy from them again.
---Excellent! Quick delivery and great product selection! Definitely will be back.
---Thanks Basement Sharman, ethics and morals in a world of deceipt.
---Quality products at reasonable, competitive prices with personable, wonderfully responsive service. highly recommended!
---Nice website, super fast shipping, and well packaged. I run an ecommerce site myself, so I really appreciate all of these things, as well as the handwritten "thank you" that was on my invoice.
...Emails were answered promptly.... Order was dispatched swifty....... Arrived in perfect condition due to the excellent packing...... I would not hesitate to use this merchant again......first class service.....
Thank you to all who commented on our store. We will do our best to keep you coming back!!